Privacy Policy | Your Data & Privacy

Introduction

Plusplus Tutors Inc. and our affiliates and subsidiaries ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:

How we collect, use, disclose, and protect the personal information of our customers and website users ("you").
Describes the types of information we may collect from you or that you may provide when you visit the website www.plusplustutors.com (our "Website").
Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.

Consent

The knowledge and consent of the individual are required for the collection, use or disclosure of personal information, except as provided by law. Consent is required for the collection of personal information and the subsequent use or disclosure of such information. Exceptions to such requirement are specified in Applicable Privacy Laws.

The Company may not, as a condition for the supply of a product or a service require an individual to consent to the collection, use or disclosure of personal information beyond what is necessary for such purposes. The adequacy of the form of consent depends upon the circumstances and the type of information that is being collected.

Should the Company collect sensitive information about you or your child, we will require your explicit consent. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. The Company will inform you of the implications of such withdrawal.

Limiting Collection

The collection of personal information shall be limited to that which is necessary for the purposes identified by the Company. The information shall be collected by fair and lawful means. Personal information shall not be collected indiscriminately. Both the amount and the type of information collected shall be limited to that which is necessary to fulfill the purposes identified.

Limiting Use, Disclosure and Retention

Personal information shall not be used or disclosed for purposes other than those for which the information was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

The Company may disclose your personal information to third parties who assist us in the conduct of our business. Prior to disclosing your personal information, we will ensure that such third parties will protect your personal information adequately.

Employees and contractors who have access to personal information shall only be those whose function and responsibility specifically include the handling of such personal information. The right of access is restricted according to the nature and scope of the individual function and responsibility.

Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made anonymous.

As one of the purposes for which the Company collects, uses and/or discloses personal information is the operation of its business, in the event that all or part of the assets of the Company are sold to a new owner, all personal information, or that part of the personal information associated with the assets being sold, will be transferred (disclosed) to the new owner, subject to certain conditions.

Safeguards

Personal information shall be protected by security safeguards which are commensurate to the sensitivity of the information.

The security safeguards shall protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. The nature of the safeguards will vary according to the sensitivity of the information. The Company will monitor security developments and re-assess the risks at regular intervals.

The methods of protection will include physical measures, organizational measures and technological measures. All personal information shall be handled on a "need-to-know" basis and each member of the Company shall be responsible for the protection of the personal information used in his or her job function.

The Company shall regularly make all of its employees and contractors aware of the importance of maintaining the security of personal information. Care shall be used in the disposal or destruction of personal information to prevent unauthorized parties from gaining access to such information.

How We Collect Information About You

We use different methods to collect your information, including through:

Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Third parties or publicly available sources, for example, our business partners.

Information You Provide to Us

The information we collect directly from you on or through our Website may include:

Information that you provide by filling in forms on our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website.
Your search queries on the Website.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer.
Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences.
Web Beacons: Pages of our Website and our e-mails may contain small electronic files known as web beacons.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To have the students access recordings for educational purposes.
To provide you with information, products, or services that you request from us.
To send you newsletters, information brochures, emails or other promotional as well as non-promotional content.
To fulfill the purposes for which you provided the information.
To carry out our obligations and enforce our rights arising from any contracts with you.
To notify you about changes to our Website or any products or services we offer.
To improve our Website, products or services, marketing, or customer relationships.
For any other purpose with your consent.

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
To contractors, service providers, and other third parties we use to support our business.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Use and other agreements.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others.

Image and Video Release

By using this Website or third party platforms through our Services, you are providing the Company consent to have your photos and videos taken and used in marketing material by us (such as on our website and in our brochures) as well as for educational purposes.

For the purposes of clarification, the video sessions will be recorded on a third party to help students access the recorded sessions and enhance their learning experience.

If you do not wish to provide consent on the image and video release, you may let us know by emailing edu@plusplustutors.com no later than 7 days prior to the start of the course.

Data Security

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

Accessing and Correcting Your Personal Information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

If you want to review, verify, correct, or withdraw consent to the use of your personal information you may send us an email at edu@plusplustutors.com to request access to, correct, or delete any personal information that you have provided to us.

We may request specific information from you to help us confirm your identity and your right to access. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you.

Withdrawing Your Consent

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances.

To withdraw your consent, if applicable, contact us using the contact information listed below. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting this privacy policy to check for any changes.

Contact Information

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:

Email: edu@plusplustutors.com
Phone: 1-833-611-1133

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws.

Last updated: March 18, 2026