Tutors FAQ

What is the role of a ++tutor?

As a Tutor, you will be required to make good use of your qualifications and experience to connect and teach IB Diploma Programme students worldwide. Your responsibility as a ++tutor will be to deliver quality online sessions to the students coming from different regions of the world. It is important that you work with our team towards our mission to elevate online IB tutoring globally.

What are the expectations as a ++tutor?

As a Tutor, you must have the knowledge and experience of teaching IB Diploma Programme students. You should be dedicated to teach and show commitment to globalize IB tutoring. Join our team only if you are willing to work for a minimum period of 6 months.

How to join ++tutors?

At this stage we are accepting tutors by invitation only, where we rely on our research for best fit tutors, as well as existing tutors' referrals.

What are the qualifications required for becoming a ++tutor?

To become a IB tutor at ++tutors you must have extensive years of experience as a IB teacher or examiner at an accredited IB school and online tutoring track record with a maintained review score of 4.5+.

What are the benefits of joining ++tutors?

Join our team to get the chance to connect and reach IB students across the world. Benefits include:

• Work in your idle local working hours between 8 am EST to 5 pm EST, taking advantage of time differences worldwide
• Experience meeting people from different cultures and regions of the world
• Opportunity of group tutoring in the future if you meet our requirements
• Get paid twice a month with a reliable payment schedule

What is the tutor selection process at ++tutors?

Is there an introductory call for the tutor selection process?

Yes! We have an introductory call with all our tutors before onboarding them. Here we explain to you our working process to clear your doubts and answer your questions as well as to get to know more about your teaching style.

How long does it take to review a tutor application form/profile?

Our recruitment team will try its best to review the tutor's applications submitted and get back to them as soon as possible. But in some cases, it may take up to 3-7 business days to connect with them via email.

How will I know if I have been selected as a ++tutor?

We will inform you whether you have been selected or not via email communication. Kindly wait for 3-7 business days so that we review your application carefully and get back to you within the stipulated time.

Do tutors have to create a profile on ++tutors systems?

After the introductory meeting, as a tutor you will receive an email with a link to sign up to our platform. You will have to fill in your profile information—please provide as many details as possible about your qualifications and experience to help us better showcase your profile. After you fully fill in your profile, our team will review and approve your profile so you can start getting jobs that are relevant to your experience.

Is it a private online tutoring or group online tutoring service?

For the time being it is only one-on-one private online tutoring to students. You will be assigned to deliver online sessions at a date and time which is agreed by both you and the student.

Will I be an employee of the company?

By signing up to our platform and accepting our Service Agreement, you are considered an independent contractor to deliver online lessons to students worldwide through our platform.

What is the process to match a tutor with the client/student?

Based on the available client job details such as expected duration, frequency, subject, and session timing, we will select tutors who best fit the job requirements. The selected tutors will be notified by our system to apply to the job. If you are interested, available and able to commit to the job until completion, please apply within 24 hours. Only applications that meet the job requirements will be shared with the client for review and selection.

What is the system being used at ++tutors to deliver lessons?

We are using TutorCruncher to manage the educational process, and our lessons run over Lessonspace.

We use Lessonspace to deliver engaging live lessons with every session recorded and fully accessible. For more information on Lessonspace please visit https://www.thelessonspace.com/

Do tutors receive feedback after the session from the client/student?

As a tutor you will receive feedback and rating from your student/client after every online session you deliver. You are required to maintain a high review rating at all times. Feedback received will be for internal use only.

Is there a binding agreement with clear terms between the tutors and ++tutors?

Yes! The relationship between the tutor and ++tutors is documented in the Tutors Service Agreement document, Terms of Use, and Privacy Policy to safeguard the rights and confidentiality of both the company and your service as a tutor on our platform.

Can I have connections with the client outside of ++tutors?

As a IB tutor on ++tutors, you are by no means allowed to have any kind of personal connections or agreement with the client or the student outside of the company platform. If you initiate any kind of connection with your client outside the company platform, it will be considered a breach of your Independent Service Agreement signed and accepted with the company.

What is the lesson cancellation notice period?

As a tutor with ++tutors, you understand and accept that a client shall be entitled to cancel or amend a lesson that has been arranged with you without incurring a fee if at least 48 hours' notice of such cancellation or amendment is given to you. A lesson cancelled within 48 hours of the agreed date and time for the lesson will incur the full fee for the lesson as booked.

What if a tutor wants to cancel a lesson?

If you cancel a lesson that has been arranged with the student with less than 24 hours' notice for any reason other than an accident, illness or emergency, then the student will be entitled to have the following lesson, which may be up to the same duration as the lesson that has been cancelled, at fifty percent of the lesson fee, unless the student has agreed with you to forego this right.

What is the payment cycle?

At ++tutors we follow a 15-day payment cycle. As a tutor you will get paid twice a month. You will have to submit your invoice twice each month:

You will be paid within 14 days of your invoice submission. All lessons included must be successfully completed. If by any chance you miss the due date to submit your invoice, then your payment will be scheduled for the next payment cycle.

How will I get paid?

Can I accept direct payments from clients?

As a ++tutor you will not be allowed to enter into any personal agreement with the client or student or accept any kind of direct payments from them outside of the platform. Doing so will be considered a breach of the terms and conditions of ++tutors. All your payments and online sessions must be done through our platform only.

What are the technical requirements?

You will be responsible to arrange the equipment necessary to deliver online lessons. Basic requirements include:

• Laptop or desktop computer
• Headphones or headset
• Reliable internet connection

Is there training to help me in using the ++tutors systems?

Yes, there will be video training materials and knowledge base to get you onboard. On top of that, we are available at any time via email to support at edu@plusplustutors.com.

How to reach ++tutors for questions or support?

We are always happy to answer all your inquiries. Feel free to send us an email at edu@plusplustutors.com.